Contact us

Email FollowersFan support with your order number and checkout email. We aim to reply within one business day.

Email support

The quickest way to reach us is by email at support@followersfan.com. We aim to reply within one business day.

What to include

To help us look into your request quickly, please include:

  • Your order number, which appears in your confirmation email and on your tracking page
  • The email address you used at checkout
  • The Instagram username or post link the order was for
  • A short description of the issue or question

Please never send us your Instagram password or full card number. We will never ask for them.

You do not need to contact us for this. Go to Find my order and enter your checkout email address, and we will re-send your tracking links to that address.

Before you write

Many common questions about ordering, payments and delivery are answered in our Help center. For refund questions, see our Refund policy.

Visit Help